where do i return cox equipment

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To avoid potential charges contact us to change your service before you return any equipment. You can also call customer service for Cox at 866-961-0027.

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Using the postage-paid shipping label drop the box off at any UPS or call the number on the back of the label to schedule a UPS pickup.

. How do I return Cox equipment. You can return the Cox Business owned equipment using one the below options. Send it through the mail via UPS or.

Can I ship my Cox equipment. Find a Cox Solutions Store near you. Well send it to your email address so you can print it at your own convenience and return the equipment via UPS.

When you are ready you can use two methods to return your equipment. The equipment must be returned within 10 calendar days of the disconnect order completion. Bring it to a UPS store and they will be able to ship it for you for free.

How to Return Your Equipment. Cox equipment must be returned within 10 calendar days to avoid unreturned equipment charges. If you send it through the mail Cox will give you a prepaid label you can put on a box.

We can also mail you the label but the turnaround is longer typically 3-5 days and up to two weeks. Equipment Return You can drop off or ship Cox equipment such as cable boxes modems remote controls and cabling at designated Cox service locations. The following items must be returned to avoid charges.

We offer a few options for equipment returns including pre-paid postage Cox technician pickup UPS store returns or drop-offs at. Cox equipment must be returned within 10 calendar days to avoid unreturned equipment charges. For customers who are located near a UPS Store or have moved to an area not serviced by Cox the Return Anywhere option offers the flexibility to return Cox equipment to any UPS store located within the United States.

For the nearest location refer to UPS Store Locator. Keep in mind that if we dont receive unreturned equipment within 14 days a charge will show on your statement. Cox Business Internet Device Swap FAQs Find answers to some of the most common questions about replacing your devices.

Can I drop off my Cox router at UPS. To complete the exchange return the older equipment in the box your new equipment arrived in. Options to Return Cox Equipment A return box and a shipping label are not needed when dropping off your equipment to a return location.

Digital Receivers Power Cords Power Supplies Internet Modems. You can return equipment to any Cox Communication store in your local area. Please keep the proof of receipt for your records upon the return at a Solution Store.

Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase. Learn how to return Xfinity equipment.

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